We interviewed nine contractors before we decided Paul was the one we wanted. His references were outstanding, and no one seemed as proud of their houses as Paul's clients. We put a lot of faith in that alone.
He put in lots of time with us — over five or six meetings — before we had a deal. His estimate was way over our budget, but we knew we wanted to work with him, so we asked him to suggest some changes that would bring down the expense. He was very thoughtful, thorough, very understanding of our needs. He knew where to compromise, and where not to.
The renovation was a huge project, and included moving an exterior wall. We had to go outside to get to the basement where the temporary kitchen was. But because of them it wasn't that bad.
My husband tried to ignore it as best as he could, but I actually enjoyed parts of it. I felt so confident in their work, and they were so nice to have around, so considerate. They helped me with my groceries when I was pregnant. They are just like regular people — which a lot of people aren't when you work with them.
They kept us constantly informed about where things stood. They would update us formally in a weekly meeting and I would talk with Lisa every morning, and again when I got home from work. And she would call me if questions came up.
The architect, who is Swiss, usually flies his crew over to do his projects. But he was so impressed with the quality of craftsmanship, he said he'll never do another project here unless Byggmeister does it.
I loved working with her: it was so much fun to have a woman carpenter on the job. And if I changed my mind about something, whoever I told, everyone heard it. I never had to worry about someone saying, "Well no one told me that."
Our kitchen turned out beautifully. The architect, who is Swiss, usually flies his crew over to do his projects. But he was so impressed with the quality of craftsmanship, he said he'll never do another project here unless Byggmeister does it.
You pay a premium for Byggmeister, but what you buy is peace of mind. You know they'll do the best that can be done. Paul and his staff became almost like family. When they were gone, I missed them. How many people can say that about a construction crew?
Other Client Stories
"It's our responsibility to do the right thing, even if it means addressing design issues. We understand that it's not the architect who is going to be called when the porch leaks."
- Lead Carpenter
"Sensitivity to our clients is one of our strong points. It's not company policy; you can't tell someone to behave that way. It a quality shared by all of us, and it's part of what keeps us together."